In Trend:Food Delivery

                                            

    

All you needed are food ordering apps and a rider to deliver your food, as easy as that! Retail food delivery achieved it's fame among people past few years and hiked tremendously during COVID 19 when people stranded at home. It has been a tradition in almost all homes to access those food delivery services. Food delivery services are a courier service in which restaurant, store or independent food delivery company delivers food to a customer. The orders are typically picked via websites or phones. Main dishes, sides, drinks, bakes and many other food items are delivered using this service. Besides, the duration ranges from immediate to a few weeks depending on the order. Let's see the steps on how this system applied:

1. Customer review menus on the website or phone apps
2. Place an order and make payment
3. They will be notified on the date and time of delivery, rider's brief particulars and navigating a map of the rider to get update customer but certain apps do not have this service
4. The food shop will prepare the order and awaits for the rider
5. Rider pick the order and makes the journey to customer
6. Customer pick the order, some make cash payment if not done earlier
7. Customer offer tips to encourage rider
8. The rider goes for next order
   

      This cycle repeats and this is how the system works effectively. The food delivery company impose some transportation charges to the customer depending on their location to pay off the rider and take their service charges. The effectiveness of this system lies on customer, rider and the food delivery company. Customer needs to ascertain on their choices and place an order. In between, the rider has the choice to pick their order via their phone notification, usually they will go to places nearby to them to save fuel. The rider may come in motorbike or car, but then they will be paid based on the distance between the food shop and customer place. Currently, there is a huge rush and massive competition seen between the riders to grab the order in because some of them took this job in full time whereas the other does it part-time to earn extra income. The food delivery companies are responsible to manage this system and regulate these cycles to avoid interruption, indeed secure customer's trust and satisfaction.

     

      However, no matter how good or advance it been lately yet food delivery services will never escape from the pros and cons. We should appreciate the goodness of this services as listed below:

• enable people to enjoy delicious and favourite foods within their space without the need to step out to access food which may consume time, energy and cost
• reduce the risk of infection during this period COVID 19 at it's the peak, so protection factor rules
• diversity of choices and ability to satisfy their crave
• economical when concerning the budget
• order places and delivery places do not necessarily need to be identical so some can help order the food for their loved one even when they are away during work or farther
• able to perform paperless or online transaction which keeps the account in track
• help many unemployed people to earn income either in full time or part-time manner regardless of age and gender
• food shops use the convenience of food delivery services to approach their customer hence uplift their business along with fame
• food delivery companies enable work opportunities 

     

     As mentioned earlier, there is no way that it can escape from cons too which can be distasteful but that is how truth feels:

• arises customer dissatisfaction due to poor food packing, not hygienic, the foods look rotten, awful taste and rider fail to arrive on time
• authentic home cooking kept aside and reaching out for outside foods
• screws the skills to walk along food shops to pick the right food to maintain health and well being
• feeding our tummy on time been out of fashion, either it works excessively or starves to cause pain to the master
• paying more or extra charges for the transportation service
• the tendency for the rider to become too greedy where they take too many orders and  result in late delivery
• riders are underpaid for their services by the companies
• customer's dissatisfaction, complaints and rows heighten rider's stress over their job
• small food shops or without food delivery services are suffering from their business

     The solution is a must for any troubles including food delivery services to entrust its benefits. Many simple steps can be taken to curb the problems:

• food shop should take the responsibility to ensure safety, hygiene and taste of their goods
• learn new recipes, cook and enjoy with family and friends
• nurture the art of foods by enjoying them in the food shops itself
• keep health and wellbeing in mind by not being too obsessive over this culture
• save money to purchase fresh vegetables and meats for your very own cooking
• riders need to be more realistic and  check about their order schedule
• food delivery companies need to undergo a routine check on the fees and consider to give more depending on the profits
  

Culture, habits, evolution, lifestyle or cultivation; whatever you name it for the current transformation which moulds human to survive within their space and capabilities. There is nothing right or wrong in this provided it function in an equilibrium state.

Human evolution is marvellous their serenity over it are disastrous!